Widerrufsrecht
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@opulentstyle.us. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@opulentstyle.us.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@opulentstyle.us.
Refund Policy — Opulent Style
Last updated: May 2026
Our Promise Your comfort and satisfaction are at the heart of everything we do. If something isn't right, we'll make it right.
Returns We accept returns within 14 daysof delivery for items that are unused, unwashed, and in their original packaging. Due to the hypoallergenic and skin-safe nature of our products, we cannot accept returns on opened skincare or intimate wellness items.
Exchanges We gladly offer exchanges for sizing or product issues. Contact us within 14 days of delivery to initiate an exchange.
Refund Process Once your return is received and inspected, we will notify you by email. Approved refunds are processed within 5–7 business days back to your original payment method.
Non-Returnable Items
- Opened skincare or wellness products
- Final sale items (marked at checkout)
- Gift cards
How to Start a Return Email us at [your support email] with your order number and reason for return. We'll send you return instructions within 1–2 business days.
Privacy Policy — Opulent Style
Last updated: May 2026
Who We Are Opulent Style ("we," "us," or "our") operates opulentstyle.us. We are committed to protecting your personal information and your right to privacy.
Information We Collect We collect information you provide directly, including your name, email address, shipping address, and payment details when you place an order or create an account.
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to your inquiries and provide customer support
- To improve our products and store experience
- To send marketing communications (only with your consent)
Sharing Your Information We do not sell your personal data. We share information only with trusted third-party service providers (e.g., payment processors, shipping carriers) strictly to fulfill your order.
Your Rights You have the right to access, correct, or delete your personal data at any time. To make a request, contact us at [your support email].
Cookies Our store uses cookies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings at any time.
Data Security We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.
Contact Us For any privacy-related questions, reach us at support@opulence.com